FREQUENTLY ASKED QUESTIONS

We offer a range of marketing services including :

• Tax Preparation (Individuals & Small Businesses)
• Business Services (LLC Formation, EIN Registration, Business Consulting)
• Credit Repair & Financial Consulting
• Grant Proposal Assistance
• Virtual & In-Person Services

Our prices vary depending on the specific services you need. Contact us for a personalized quote.

The timeline for seeing results can vary based on the specific services you utilize and the goals you have in mind. However, we work to provide measurable results as quickly as possible.

You can schedule an appointment by:

• Visiting our website and using the online booking system
• Calling our office at 314-455-4105
• Emailing us at Documentinfo@taxontrack.net

Yes, but all same-day appointments must be scheduled by 12:00 noon.

We allow a 10-minute grace period for all appointments. If you miss this window and fail to notify us within 30 minutes of your scheduled time, you will be charged a $25 cancellation fee and will need to reschedule.

To avoid a cancellation fee, you must notify us at least 3 hours before your appointment. You can cancel or reschedule by:

• Calling our office at 314-455-4105
• Sending an email to Documentinfo@taxontrack.net

For individuals, you may need:

• W-2s, 1099s, or other income statements
• Identification (Driver’s License or State ID)
• Social Security Cards (for yourself and dependents)
• Last year’s tax return (if available)
• Proof of deductions and credits (childcare expenses, mortgage interest, student loan interest, etc.)

For small businesses:

• Profit & Loss Statement
• Business bank statements
• Receipts for expenses
• Employer tax identification number (EIN), if applicable

The IRS typically issues refunds within 21 days if you file electronically and select direct deposit. Paper returns and mailed checks may take longer.

Yes! If eligible, you may qualify for a tax refund advance loan. Contact us for details.

Yes! We offer LLC formation, EIN registration, business consulting, and grant proposal assistance to help you get started.

Yes! We assist with basic bookkeeping, QuickBooks setup, and financial organization for small businesses.

We accept:

• Credit/Debit Cards
• Cash App, PayPal, Zelle
• Bank Transfers

Yes, for certain services. Contact us to discuss payment options.

 IF YOU HAVE NEVER FILED YOUR TAXES THERE ARE A FEW THINGS TO CONSIDER. MAYBE YOUR INCOME LEVEL DIDNT REQUIRE YOU TO FILE. IN THIS CASE, YOU SHOULD NOT OWE THE IRS. HOWEVER, IF YOU DIDNT FILE, BUT SHOULD HAVE FILED, THE IRS MAY HAVE CALCULATED A BALANCE FOR YOU TO PAY. IF YOU OWE THE IRS MONEY FOR PRIOR YEARS, YOU SHOULD HAVE RECEIVED A NOTICE IN THE MAIL STATING HOW MUCH YOU OWE AND FOR WHAT TAX YEAR. YOU CAN ALSO USE THE IRS ONLINE LINK TO ACCESS YOUR INFORMATION. https://www.irs.gov/payments/view-your-tax-account.